Charles Field
. Pathfinder Associates: Director of User Experience
. frogdesignSF: Creative Director, Brand & Interactive
. US Web/CKS: Creative Director, Knowledge Management Division
. Adobe.com: Creative Director
. Eagle River Interactive: Creative Director
Assembled, trained & managed teams at multiple companies, creating products of durable strategic value. Exceptional competencies in user interface design, creative strategy & executive level client management. Design historian, educator & typographer.
Research
Published a whitepaper via Pathfinder Associates on “Agile Development with a Compass: Integrating User Experience Design” in May 2007 & acted as editor/coach for all UxD papers produced there.
Delivered a paper at the “Communicational Spaces” conference on “Information Modeling.” The paper was published in “Designing Effective Communications” ed. Jorge Frascara, 2006
Collaborated on developing a Design History database with John Calvelli. Presented the taxonomy at the Schools of Thought conference in 2004.
Teaching
Design History & Theory
. School of the Art Institute of Chicago
. San Jose State University
. San Francisco State University
. Otis School of Design
. California Institute of the Arts
Typography Studio Classes
. San Jose State University
. Otis School of Design
Direction
In the roles of Director of User Experience Design & Senior Information Architect at Pathfinder Associates I created:
. a software modeling environment for configuring electrical substations for GE
. an online survey design & delivery system for BuzzBack
. I/A for bloodbank software
. I/A for an online educational subscription service
. requirements and research documentation
. bids, employee reviews & strategy documents
. sales presentations, signage & marketing campaigns
. blogs and whitepapers
As Creative Director of the Interactive & Brand areas at frogdesignSF, with 18 direct reports, I directed & strategized:
. a modular customer support phone/email/chat application for Genesys Labs, now the leading customer support application in the world
. 3D software interfaces & an accompanying Brand program for Alias/Wavefront
. internal timescheduling applications
. media players, websites & a brand program for Real Networks
As Creative Director of Adobe.com, I had the opportunity to work on an 18,000 page site & weekly publication. The department grew from 5 to 31 people, of which 6 were direct reports, over the course of 2.5 years. Projects included creation & direction:
. around 80 covers for the site
. a global update of navigation look & feel
. retrofitting electronic commerce to the existing site
. a demographically sorted ‘Solutions' area
. a redesign of the Customer Support area
. a new type area taxonomy enabling viewing, purchasing & direct downloads of Adobe's 3,500 typefaces
While Creative Director at Eagle River Interactive, our sites & CD—Rom presentation tools won Icon awards & Dave Seigals' High—five award for Pioneer-electronics.com. I grew the team from 1 to 8 direct reports. Direction, creation & sales. Clients included:
. the Intuit Quicken store
. the Learning Company
. Java developer sites for Sun Microsystems
. development of a database driven site for Apple powerbooks, using the cutting edge 1997 technology of Filemaker.
Degrees
I hold an M.F.A. Degree from School of Art, California Institute of the Arts & a B.F.A. Degree from the University of Alberta
In 2004, I took a short course from the UC Berkeley Summer Engineering Institute on User Interface Design, Prototyping & Evaluation taught by James Landay & Jason Hong.
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